Archive for the ‘Ask Dean’ Category

Ask Dean – Avoid the Next BP – June 2010

Wednesday, June 16th, 2010

Probably not…. but as a healthcare traveler recruiter I can relate to those anxious therapists who talk to me wondering what the next three months will be like.  They want to avoid a travel assignment disaster.   In most instances, these travelers are not only going to be working in a different environment, but they are also going to be living in a new city and state.  The uncertainty of the first few days of a contract can be challenging.  Drawing on experiences, I can help set the tone for others’ assignments, knowing, firsthand, that meeting a friendly supervisor and/or employee at the job site can make all the difference in avoiding a travel assignment disaster.

People’s management practices play a role in creating situations where a travel assignment disaster is more likely.  I feel pretty far removed from the current oil disaster taking place in the Gulf of Mexico because I’m not involved in oil drilling or sophisticated mechanical operations.  However, assuming that there aren’t important lessons to be learned from BP’s handling of the issue would be shortsighted.

In recent years, numerous scandals and disasters have demonstrated the far reaching impact of corporate policy and practice.  Firms like Enron, Bear Stearns, and Toyota all had well documented processes, policies, and procedures but they also engaged in practices that led people to make bad decisions.

While every travel contract has its own flavor and varying degrees of interaction with those in therapy, the orientation needs to provide a foundation for your time at the facility.  Spend some time talking with the Rehab Director and staff.  Find out their professional experiences and personal history.  This should give you an idea of how successful they have been in acclimating to the facility. 

Expect a tour of the facility, as well.  It’s a great way to see day-to-day operations and be introduced to coworkers both inside and outside your department. 

Once you have settled into your position, remember to stay current with your clinical education.  Inquire about upcoming classes that may be available during your contract and plan on attending.  In addition, always be clear about your background and level of clinical experience during the assignment.  If you feel uncomfortable with a patient assignment, notify your supervisor.  And don’t be afraid to ask questions.  Should you be required to perform an unusual procedure, make sure instructional resources and experienced coworkers are made available to you.

Above all, recognize that your role as a contract employee is an important one.  While you may not work for the facility, you contribute greatly to its healthcare team, providing the highest quality of care to patients. 

Another thing to keep in mind throughout your assignment is that organizations in need of travelers most likely are searching to hire core permanent staff.  Evaluate positive and negative aspects of working there and determine if the contract facility would be a place you could work on a permanent basis.  With each new assignment, update your resume so you are prepared to market yourself effectively, should you decide to settle down.

While the investigation into the BP disaster continues on, like other recent disasters, it’s already clear that human factors played a major role.  Mike Williams who was the chief electronics technician on board the ill-fated Deepwater Horizon drilling rig at the time of the explosion said that “all things that they told us could never happen… HAPPENED.”  Take heed to his observation and develop a process and awareness to more accurately predict upcoming problems on your next travel assignment.  Start by realizing that there are always early warning signs to most problems.  Develop a process and checklist for yourself that identify things and use them to take action early enough to prevent minor problems from becoming major problems.  Finally, develop a checklist of these factors and work with your recruiter to periodically check for potential problems on your next assignment.

Ask Dean – I Need a Raise – May 2010

Wednesday, June 16th, 2010

Do you think you deserve a raise?  Join the club.  I am still waiting to talk to the candidate that tells me they think they are being paid above fair market value for the work that they do.  I’m sure I will be waiting for a long time. 

Now that we have established that none of us are paid nearly what we think we deserve, let’s take a look at how you might be able to fatten your wallet.

First, be realistic.  The thing you must realize is that a pay increase may not be possible.  One of the best ways to increase compensation is to demonstrate you can do more than the job requires.  Adding duties can easily justify an increase in pay.  However, no matter how convincing your arguments are for an increase, the money may simply not be there.  In that case, any raise at all should probably be welcome. 

I also recommend using other bargaining tools.  Things like changing the frequency of your performance review from annual to every six months.  This could position you to negotiate a raise based on performance sooner rather than later.  You can also request an increase in non-monetary rewards, like more vacation time with pay or some extra three day weekends.

If you are in the middle of a job search and you’re not being offered the dollars your experience and skills warrant, one alternative could be negotiating a sign-on bonus.  It’s a one time expense for the employer and should be short-term solution to accepting a lower salary. 

If you are offered a position with lower pay, you should consider the rest of the benefits package.  People seeking employment need to remember company paid health insurance a has dollar value and should be considered part of the total compensation.  When you add the value of a company’s total benefits package to your base salary, you may be closer to the level of compensation you were seeking initially.

Salary.com is a great website to help you find specific information regarding earnings for your position, industry, and location.  Remember, if the economy is weak, an employer may not have as much leeway with salaries.  The best way to enhance your earnings, whether you’re currently employed or in the middle of a job search, is to clearly demonstrate your worth to the organization in value-added ways that would be difficult for any employer to ignore.

Are You Burned Out – April 2010

Wednesday, June 16th, 2010

I just got “punked” here at work.  Today is April 1st and I’ve been in the weeds so much this week that I was an easy target for the gag.  Here’s what happened.   Our company President (Clint Drawdy) sent out the following email to our entire staff at Medical Methods:

Team,

Today is a big day!  For the past year and a half we have been battling it out in the “turf war”.  You all have been in the trenches taking a beating.  Well, our Ship just came in.  We are all going on a 4 day 3 night cruise in July!  We have two weeks to choose from and will get the dates to you later today. This is a way to celebrate our company and take a break from our “ground attack” and relax on the water! The bad news is we have to wait until July. Thanks for all of your hard work and can’t wait to set sail:)

Clint

I bought it…hook, line, and sinker.  I was so happy that I came in the office after reading it and wanted to give him a hug.  I started to think about how I could have left myself open to such a calculated and manipulative attack and I realized that it may be because I’m just burnt out.  Sure….things have been hectic for the past year or so here at Medical Methods.  Things have been hectic for a lot of people.  Combine that with the economic climate and personal stuff that you may or may not be dealing with….you can have what I call the perfect storm. 

I recently took a poll that asked the following questions:

  1. Are you often irritable, impatient, or pessimistic?
  2. Are you usually tired?
  3. Do you have a fulfilling lifestyle and often distinct between personal and professional activities?
  4. Do you usually have little to say and rarely see family and friends?
  5. Do you have autonomy, support, and get constructive feedback?
  6. Do you lack appreciation from supervisors and clients (patients)?
  7. Do you use drugs or sleeping pills to help cope with pressure?
  8. Do you lack control over certain job functions?
  9. Do you feel incompetent and disorganized?
  10. Do you work long hours to compensate for decreased productivity?
  11. Do you derive challenge and energy from work?
  12. Do you forget appointments and deadlines?
  13. Do you feel a strong sense of purpose and are you achieving your career goals?
  14. Do you have frequent headaches, insomnia, colds, or other illnesses?
  15. Do you lack job security?

I won’t go into each of my answers but the poll did indicate that I’m a candidate for burnout.  Are you?  While no one sign is serious, many signs signal you could be headed for stress overload.  It is important to identify aspects of your work and personal life that drain, frustrate, depress, or anger you.  Think about the things you can do to reduce or eliminate the negative elements.  Also, identify people, places, and conditions that revitalize you and try to maximize their presence in your life.

Ask Dean – Billy Graham – March 2010

Wednesday, June 16th, 2010

In his autobiography, Just As I Am, Billy Graham acknowledges that his ministry and all that he has accomplished over the years have come with the help of the people who have partnered with him.  He says,

“As I reflect back over half a century, I realize more than ever that this ministry has been a team effort.  Without the help of others – our supporters, our prayer partners, our team and staff, and our board of directors – the ministry would not have been possible.  Lord Nelson, the British naval commander…once said (following Shakespeare) that it had been his happiness to command a band of brothers.  He knew he had not gained victories alone.  That also has been one of our secrets.”

For more than a half a century, one of the key people on that team was Billy Graham’s friend T.W. Wilson.  As a youth, Graham knew Wilson, whom he described as a big man and bit of a rough customer, someone who could have been a bouncer.  But as a young man Wilson became a Christian, trained for the ministry , and then became an effective evangelist. 

In 1948, as Graham’s ministry and responsibilities were rapidly expanding, he asked Wilson to work with him. At first, his boyhood friend resisted, but Graham was persistent.  “God has spoken to me that you are to come with me and help me,”   Graham told him.  “I need somebody who is an evangelist; I need somebody who knows me and my ministry, my family; I need somebody that I can trust.”

“I didn’t want to come with Billy,” Wilson later recalled.  After all, Wilson had his own successful ministry and was holding city-wide crusades himself.  But he ultimately made the decision to follow Graham.  He set aside his own dreams of ministry in order to help Graham with his. 

That decision made a huge difference, not only in their lives but also in the lives of all the people they reached together until Wilson’s death in 2001. 

Sometimes you have to sacrifice a small dream of your own in order to accomplish a bigger dream with someone else.  It takes a courageous and humble person to make such a decision.  But look at what can result.  Only heaven can measure the impact of Billy Graham’s ministry.  And what was Wilson’s take on his decision?  He stated simply, “I have never regretted it.”

Ask Dean – Ultra Marathon Battle Scars – February 2010

Wednesday, June 16th, 2010

Thanks to everyone involved in the planning and execution of the One-to-Grow-On Ultramarathon held on Saturday, January 30th at Treaty Oak Park. This amazing cause brought together a team of runners who individually ran 55 miles in celebration of the children served at Wolfson Children’s Hospital. The event rallied the entire northeast Florida community.

It was a privilege for my son, Jake Medley to be honored and I want to express my gratitude toward all of the sponsors especially Driver, McAfee, Peek & Hawthorne, and The Melting Pot. More than $530,000 was raised in the nine months prior to leading up to the race.

I also want to thank Medical Methods, my family, and friends who came out to support Jake that day. Since Jake’s diagnosis in October, I have begun to examine myself from the inside out. The support of family and friends, prayer, and the realization that my battle scars are deeper on the inside than the outside – have all combined to strengthen my spirit and belief in myself.

Many people have asked and told me leading up to this event… “why would anyone want to run 55 miles?” “that is just crazy!” The Ultramarathon made me realize that helping others is the greatest form of therapy. I have begun to feel better about myself as I have realized that I can bring tremendous inspiration and hope to others that are coping with difficulties. I’m sure that over time, the pain I feel will subside but for now I am thankful for who I am today…..I am so much stronger and wiser than I was before starting this journey. I won’t be running 55 miles but as I continue to struggle with the devastating news of Jake’s diagnosis….I will continue to go to the depths of self-evaluation and help others realize how precious and valuable life really is. Your battle scars are what make you interesting and they are what prepare you for the inevitable adversity that lies ahead.

Ask Dean – Pants on the Ground – January 2010

Wednesday, June 16th, 2010

I’m a huge American Idol fan. I admit it. I have been trying to keep it a secret around the office but everyone has to have an outlet, right? I have been watching things unfold since General Larry Platt, the American Idol auditioner shot to fame on Wednesday night’s show with his Pants on the Ground song. If you aren’t walking around signing this song, I have a feeling you soon will be. It’s catchy and hilarious! Larry Platt is the 62 year old auditioner who quite possibly earned a spot in the finale this summer with his self-written tune.

http://www.youtube.com/watch?v=tMwhl4IrPNc

Platt’s popularity is insane. He’s exploded on the internet scene now with almost 350,000 facebook fans. Just google Larry Platt’s name and you will see what I mean. This is a guy that didn’t exist online less than a week ago.

This phenomenon reminds me of the power of the internet and how a job seeker can either take it for granted or use it incorrectly. The internet is literally a place where you can find thousands of job opportunities all over the world in every imaginable field. It’s convenient and it’s an excellent place to research potential employers. However, the internet is NOT an employment service because YOU must do the work. Also, it’s not completely confidential….think twice before sharing your personal information anywhere. I was watching a special on CNBC the other night about Google (American Idol wasn’t on yet). Google is one of the most powerful and successful technology companies in the world but they are under increasing scrutiny with regard to privacy. Google maintains and processes personal information in order to provide your personalize homepage and other services. In other words, be careful about using your search engine to learn how to build a bomb. You may get a phone call from the FBI.

Does an internet job search work? It depends upon what you have to offer and who’s hiring. My advice is to follow the 20% rule. It’s not a substitute for traditional job search practices. There is no comprehensive internet site that lists all available jobs and there is no single source to identify employers offering specific benefits, etc.

While the popularity of internet job search has put millions of jobs at one’s fingertips, it has also made the job applicant pool that much bigger. So for you this month, I have two pieces of advice:

  1. The internet is a great resource for job seekers – just know how to use it.
  2. Listen to General Larry Platt and go invest in a belt.

Ask Dean – Don’t Let the Small Things Bother You – November 2009

Wednesday, June 16th, 2010

On behalf of the Medley family, I wanted to take this opportunity to thank everyone for coming out and supporting the Red Parade Parade benefiting Wolfson Children’s Hospital on Saturday, October 24th in honor of my son, Jake Medley. I can’t put into words how much it meant to me and my family to have all of you there supporting him and Medical Methods.

Everyone has been very supportive in our situation with Jake. The parade was very special for us because we received the heartbreaking news on the Friday evening before the event that Jake had been diagnosed with a very rare and fatal autosomal recessive neurodegenerative disorder that begins in childhood called late infantile Batten Disease.

Although Batten Disease is usually regarded as the juvenile form of neuronal ceroid lipofuscinosis (or NCLs), it has now become the term to encompass all forms of NCL. The forms of NCL are classified by age of onset have the same basic cause, progression and outcome but are all genetically different. Over time, affected children suffer mental impairment, worsening seizures, and progressive loss of sight and motor skills. Eventually, children with Batten Disease/NCL become blind, bedridden, and unable to communicate and it is presently always fatal. Batten Disease is not contagious or, at this time, preventable.

To learn more about Batten Disease you can visit: http://www.bdsra.org/

Because of Jake’s diagnosis of Late Infantile NCL, which means it was onset between the age of 2-4, Jake is not expected to live past the age of 12, most likely dying between the age of 8-12.

Obviously, this has been a lot to take in. It wasn’t until the week after the parade that I personally came to terms with the fact that God picked Jake. He knows that Jake is strong and God has other plans for him. I have started viewing my life during this journey with a whole new outlook. Jake has changed my life in every way possible. I view things differently now. The most important lesson he has taught me is to not let the small things bother me. I will continue to cherish Jake for every moment I have left with him on this earth. I know he has many more things to teach me and I look forward to sharing them with you as we take this journey with him together.

Thank you again for all of your support. Please continue to keep the Medley and Medical Methods family – especially Jake – in your prayers.

Ask Dean – Are You Moving Forward or Backward – October 2009

Wednesday, June 16th, 2010

I’ve been trying to avoid the news a lot lately because of the economic situation. I have to take it in small doses. However, I couldn’t help but notice this morning that employers across the United States cut 263,000 jobs in the month of September. This was a higher than expected cut and we are now facing an unemployment rate of 9.8% which is the highest it has been since June 1983. Payrolls have now dropped for 21 consecutive months. If you or someone you know hasn’t been impacted by these alarming statistics, then consider yourself in the minority.

I’m not writing about this to rain on the parade of the optimistic viewpoints on an economic recovery that’s been floating around lately. However, I think that it shows that expectations for a recovery may have gotten a little ahead of reality.

Despite all of this…I still remain very optimistic about the healthcare job market. Many of the fastest growing occupations are concentrated in the health services field, which is expected to account for 1 out of every 5 new jobs created by 2014. Factors contributing to this job growth include increased use of innovative medical technology, the increase in obesity related health problems, and the aging population. All of this contributes to the job growth in the industry. According to the Bureau of Labor Statistics, health services employment is projected to increase dramatically with over 4,700,000 new health care jobs by the year 2014. This increased demand is being fed by the growing proportion of elderly in the population and is expected to continue for a full 50 years!

Medical Methods’ currently has more than 1,000 job openings across the country and 25% of them are right here in the state of Florida.  A day doesn’t go by where our leadership team isn’t working hard trying to find and help healthcare professionals reach their career goals.

I’m amazed at the number of people that I talk to every day that seem satisfied with the status quo. In my book, you are either moving in one of two directions in your career – forward or backward. You might say… “I’m fine”, “I’m maintaining things” or “I’m surviving”. There is no standing still because if that is the case then YOU ARE MOVING BACKWARD.

Economists will continue to worry about decreased consumer spending. American households will continue to deal with layoffs and rising unemployment. To us at Medical Methods, it makes sense to explore all health care job options and especially those medical jobs that offer the greatest potential. We can help you locate medical job vacancies. Sure…it may not be as easy as it was in years past to locate employment options but you MUST explore the vast amount of informational resources that are now available to you including the internet, medical publications, associations, job hotlines, job fairs, and your Medical Methods’ staffing team.

Ask Dean – My Internet Addiction – August 2009

Wednesday, June 16th, 2010

I have been doing some planning lately in various aspects of my life and this typically leads into careful evaluation of where I’m spending my time. I have received lots of time management advice over the years and the majority of it doesn’t require a lot of intense thinking or thought to understand. However, I have begun to recently ask myself…am I addicted to the internet? The internet has become so central to our lives that it has become difficult to determine how much time online is just too much. We shop online…pay bills…check sports scores…play video games…visit chat rooms…and write blogs. I recently saw a nationwide telephone survey out of Stanford University that found that about 69% of adults were regular internet users – and a significant percentage showed signs that their habits were out of control:

  • 13.7% found it hard to stay away from the internet for days at a time.
  • 12.4% stayed online longer than intended very often or often.
  • 8.7% attempted to conceal non-essential internet use from family, friends, or employers.
  • 5.9% felt their relationships suffered because of excessive internet use

To help you determine if you are addicted, ask yourself if it is hard to cut back on your online activities. Do you often choose online activities over time with your family or friends? Does the internet interfere with keeping commitments, such as preparing dinner, walking the dog, or paying the bills? Do you miss sleep or meals because you are so engaged online? Have people commented to you on how much time you spend online? 

If you answer “yes” to any of these questions it may be time to take some practical steps to cut back. Here are a few for starters:

  1. Change the timing. If you typically log in first thing in the morning, consider waiting until after breakfast or lunch instead. If you tend to stay up too late while on the computer…establish a rule that you must turn it off at, say, 8:00pm.
  2. Set limits. Limit the session time (set a kitchen timer) or the number of sessions per day or week. This is a great one for the kids.
  3. Put reminders near the computer, saying “are you done yet?” or in my case “do you know what your wife and kids are doing?”
  4. If you’re constantly socializing online, look for ways to have fun and feel connected in person instead.
  5. Consider whether you’ve been using the internet to avoid other issues. Perhaps you’re bored at work or not happy with some aspect of your life. Focusing on the internet is an easy way to avoid the problem. You may need to address any underlying issues more directly.

What percentage of your time is being spent on the internet doing important activities? I strongly urge you to keep a time log to see where your time goes.

“The bad news is time flies. The good news is you’re the pilot.”
– Michael Altshuler

Ask Dean: Your Experience is a Commodity

Wednesday, March 11th, 2009

Medical Methods has spent a lot of time on college recruiting strategies that will attract the younger demographic. However, as new graduates are hired into permanent positions, older therapists may feel like they are better situated to seek out more professional freedom.

Clinicians in their 40s have seen a great deal in their careers. They have cared for patients young and old, and have treated all sorts of ailments. Our clients don’t ask for therapists by age, but they do consistently ask for experience. They operate off of the philosophy that the more experience a therapist has, the better. This correlates to people in their 40s.

I turn 40 this year. I can remember the sound of a rotary phone. I can remember when video games were in black and white and when color television sets were a big deal. And, I can remember when music evolved from LP’s to cassettes to CDs. If you can remember any or all of these things then you are in demand in this tight labor market.

Early on in the healthcare traveling industry, the majority of travelers were young and single. However, even traveling at forty-something for a therapist can have appeal. You can have the ability to visit family and friends for prolonged periods, and enjoy freedom from workplace politics. You may now have fewer ties to home as your children get older.

The majority of therapists are aging up and they are realizing that circumstances have changed. Don’t’ let this tough economy scare you (check out this article from Career Builder). More individuals are realizing that now may be the time to make a change and seize the moment. The experience you have gained over the years is a commodity valued by our clients in hospitals, outpatient clinics, and skilled nursing facilities. 

Your Friend,
Dean Medley
Vice President of Recruiting
Medical Methods Healthcare Recruiting
904-398-4133 Office
904-398-4148 Fax
904-705-3552 Mobile
877-990-0090 Toll Free
dean.medley@medicalmethods.net
www.medicalmethods.net